Privacy Policy

At Chromagni, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and manage your information when you interact with our website, book a class, or get in touch with us.

1. Who We Are
Chromagni is a yoga service provider offering in-person and online sessions for individuals seeking calm, mindful movement.
Business Location: 65 Wentworth Ave, Sydney NSW 2000, Australia
Contact Email: info@chromagni.com
Phone: +61 402 212 246

2. What Personal Information We Collect
We may collect the following data when you use our website, submit a form, or attend a session:

Your full name
Email address
Phone number (if provided)
Booking details (selected class type, date, time)
Optional comments you provide via the contact form
Device information (browser type, IP address, time zone — collected via analytics tools)
We do not collect sensitive health data, financial data, or identity documents.

3. How We Collect Information
We collect data in the following ways:

When you voluntarily fill out our contact or booking forms
When you email or call us
When you use our website (via essential cookies or analytics)

4. Why We Collect It 
We collect and use personal information only for the following purposes:

To confirm or manage class bookings
To respond to your questions and provide support
To send class reminders or changes related to your session
To improve the functionality and performance of our website
To maintain a clear communication line between you and our team

5. Legal Basis for Processing
We process your personal data only when:

You have actively provided it (e.g. submitting a form or contacting us directly)
It is necessary to deliver the service you’ve requested
We need to ensure the functionality and performance of our website
We do not use your information for advertising, profiling, or automated decision-making.

6. Data Storage and Security
Your data is stored securely using standard safeguards.
Only authorised team members with clear responsibilities have access to your information. We regularly review and update our data protection measures.

7. Data Retention
We retain your data only for as long as it is required for the purposes listed in this policy:

Booking and communication data is kept for no longer than 12 months unless further interaction occurs.
Website analytics data is anonymised and aggregated wherever possible.
Once data is no longer necessary, it is safely deleted from our systems.

8. Your Rights and Choices
As a user, you have the right to:

Request access to your personal data
Ask for corrections if the information is inaccurate
Request removal of your data if it is no longer needed
To make a request, simply email us at: info@chromagni.com

9. Cookies and Analytics
We use basic cookies to enable website functionality and measure user interaction (e.g., page views, time on page).
More information is available in our Cookie Policy.

10. Policy Updates
We may update this Privacy Policy to reflect new practices or legal changes. All updates will be posted on this page with a revised date.

11. How to Contact Us
If you have questions about this policy or wish to request any action regarding your personal data, please contact us:

📍 Address: 65 Wentworth Ave, Sydney NSW 2000, Australia
📞 Phone: +61 402 212 246
📧 Email: info@chromagni.com